Location: Head Office

Reports to: Senior Manager, Business Information Systems

Job Purpose:

• To define and assess business requirements and to find technical solutions to meet business challenges. The incumbent must assess business requirements and determine the impact on infrastructure and application components

Key Responsibilities

• Meet and coordinate with internal and external stakeholders to establish project scope, system goals, and requirements
•  Develop process solutions and ensuring that all output from the users is consistent, accurate, timely and value-adding and constantly seek feedback from Business owners and key stakeholders as to relevance and value of process deliverables.
• Identify opportunities that can improve efficiency of business processes through automating by developing relevant systems.
• Develop and implement maintenance procedures, monitor systems health, gather system statistics, and troubleshoot reported errors 
• Deploy, maintain, and troubleshoot core business applications, including application servers,  endpoints, and databases
• Write technical procedures and documentation for the applications including operations, user guide, etc.
• Assist in the creation of the system design and functional specifications for all new development projects.
• Assist in managing an outsource relationship for 3rd party application development and programming consultants.
• Deliver assigned Projects and Business change requests within time and budget
• Ensure applications operation by training end user and providing support. 
• Monitor the usefulness of the new systems and outputs on behalf of users. 
• Ensure applications systems periodical processes (EOD, EOM & EOY) are executed promptly
• Ensure business continuity testing is performed regularly
• Provides assistance and advice to business users in the effective use of applications and information technology.

Skills, Experience and Competencies

• A 2nd Upper degree in computer science, Information Technology or related field.
• Technical experience with systems programming, databases, 
• Strong project management skills with effective results focus within an information systems environment
• 2-5 years in a fast-paced environment
• Demonstrable capacity to develop enterprise wise systems using established frameworks and architectures through projects executed
• Good communication and presentation skills
• Strong analytical and problem-solving skills.
• Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities
• Proven ability to be flexible and work hard, both independently and in a team environment, in a high pressure on-call environment with changing priorities
• Experience in: Multiple OS platforms with strong emphasis on Linux 
• Analytical skills and Technical Implementation Skills.