Job Title: Manager, IT Governance

Reports to: Head of Information Technology

Department: ICT

Location: Head Office, Nairobi, Kenya

Job Purpose

• The position holder will be responsible for IT procedures governance and oversight.
• The position holder will be responsible for measuring and monitoring IT compliance.
• The position holder will be responsible for developing systems and processes for the management and reporting of risks.
• Control or mitigate all risks related to IT, including risks pertaining to investments or operations

Key Responsibilities

• Developing and maintaining IT governance policies and procedures in alignment with industry best practices and regulatory requirements.
• Manage IT-related risks effectively, safeguarding the organization’s assets, reputation, and compliance with regulations
• Developing systems and processes for the management and reporting of risks.
• Conducting regular risk assessments and audits to identify compliance gaps and vulnerabilities.
• Work with IT senior managers to document standard operating procedures for IT
• Monitor key performance and key risk indicators and escalate noted gaps
• Collaborating with cross-functional teams to address compliance issues and implement corrective measures.
• Providing insights and recommendations on risk management to the executive team.
• Reviewing current and proposed information systems for compliance with the company’s business strategy.

Key accountabilities

• Align IT investments with business goals, optimizing value creation
• Ensure that all IT services and development activities align with an organization’s strategic goals
• Coordinate on the closure of IT Security and IT Audit observations with other stakeholders
• Tracking IT matters with other stakeholders

Contacts for this position

Internal

• Departmental Heads
• Management Committees

External

• Consultants
• Suppliers, vendors and contractors
• External service providers
• Regulators

Required:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Certified in IT governance and compliance standards such as COBIT, ITIL, or ISO 27001.
• Advanced understanding of data privacy regulations and frameworks.
• Strong knowledge of regulatory requirements and compliance frameworks.
• At least 5 years’ experience in banking, a good understanding of banking processes, services and products, with 3 years at Managers Level.

Personal Attributes

• Ability to prepare an effective work plan and organize his/her time in a manner that enables that plan to be implemented
• Proven experience in developing and implementing IT governance and compliance strategies.
• Ability to get on well with people and to influence through leadership skills
• Strong networking skills, both externally and within the Bank
• Good negotiations skills to negotiate with stakeholders
• Dynamic individual, who takes pride in his/her work, and has the ability the thrive in a competitive and dynamic environment (working effectively under pressure)
• Excellent understanding of Bank policies, both Shari’ah and other
• Problem solving and analysis skills especially within a business context; good business sense is a key requirement
• Professionalism, i.e. ability to win the confidence of, and work effectively with all stakeholders